Announcement
**Please note that our working days are Monday - Friday 9-5.**
If you need your item in a hurry you can purchase an upgrade via our "Rush my order" listings where you can reduce the production time to either 5 working days or 3 working days. Please note that this does not include shipping time.
Our items are sent in the UK via Royal Mail 1st class and should arrive within 1-2 days after production however delivery delays are out of our control, you also have the option to upgrade to Royal Mail Special delivery and Royal Mail guaranteed to deliver the next business day (this doesn’t include production time).
We hope you like our designs and if you don't see what you want just drop us a message and we will do our best to create it for you!
To see our latest designs and creations follow us on:
Instagram: @ChaseAndCoStudio
Featured items
Items
All Items
Reviews
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Shirralee on Apr 7, 2024
5 out of 5 starsExcellent service, fast delivery, great quality. Will be ordering again.
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Shirralee on Apr 7, 2024
5 out of 5 starsLovely design, good quality and speedy delivery. Have ordered again, and will continue to use this seller regularly.
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Mariam on Mar 31, 2024
5 out of 5 starsConversation with the seller was fantastic. Unfortunately through no fault of her own, the cake charm broke in transit and she offered to replace it immediately. No need though 👍🏾❤️
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Suki on Mar 24, 2024
5 out of 5 starsLovely cake topper. Brilliant customer service also. Olivia fitted me in after messaging her, and the topper arrived in good time for the wedding. The topper looked amazing on the cake. Thank you so much x
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Christina on Feb 27, 2024
5 out of 5 starsThis is my second purchase from this Etsy shop and both orders have been perfect! I used my sign to finish off my door wreath and it is just what I wanted! Super fast processing and delivery too. Highly recommended 💕 Thank you!
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sally lovell-young on Jan 23, 2024
5 out of 5 starsReturning customer! The toppers are always so stunning and just add that quality, finishing touch!
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Jane on Dec 3, 2023
5 out of 5 starsAnother great topper for my cake 🙌 wouldn’t go anywhere else ❤️
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liz on Apr 2, 2024
5 out of 5 starsPerfect, great quality and arrived quickly. Looked great. Thanks
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About ChaseandCoStudio
Personalised Acrylic Signs, Tags, Cake Toppers, Stationary & Gifts
Shop members
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Tara Trowbridge
Owner
Shop policies
All of our products are designed and made with care, attention and love in our studio in Upminster, Essex.
If you would like a custom order (from something you've seen, your own design or a simple change to one of our listed items) just let us know.
We can’t wait to create a beautiful bespoke item for you!
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Shipping
Please familiarise yourself with customs duties when ordering from overseas. We can not offer refunds for items if you incur custom charges / tax.
If you are purchasing from outside of the UK your item will be sent via Royal Mail International Tracked & Signed.
Unfortunately we cannot be held responsible for lost/damaged parcels. You will need to take this up with the courier service supplier. Please contact us and we will send you proof of postage to assist with your claim.
Additional policies and FAQs
All Pictures and text is the property of Chase & Co Studio - PLEASE DO NOT COPY - if you would like to use any photos on blogs etc please ask our permission first.
Privacy
When you place an order we collect your personal identification information (Name, email address, phone number, etc.)
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
What types of Cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage Cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
How we use your data
We collect your data so that we can:
Process your order, manage your account & email you with special offers on other products and services we think you might like.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Marketing
We would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes or giving your data to other members of the Chase and Co Studio group.
What are your Data Protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello [!at] chaseandcostudio.com.
More information
Frequently asked questions
Can I request a custom design?
Yes of course, just message us with what you require and we will do our best to create it for you.
When will my item arrive?
As all of our items are made to order please read the time scale in the item description. We always do our best to get your item out to you asap.
Wholesale availability
Please message me for all wholesale enquiries