I accept Paypal, Credit Cards and Etsy Gift vouchers.

⭐️UK orders are shipped Royal Mail 2nd class and shipping times are approx 2-7 business days, please note that delivery may take longer, I can no longer guarantee any delivery times. If tracking is not included for your order I highly recommend adding it at check out - just select the correct option. ⭐️

🌝 International orders are shipped via tracked post and shipping times are approximately 1-8 weeks. Please note that delivery may take longer, I can no longer guarantee any delivery times. Tracking numbers are sent via the shipping notification once a order has been posted 🌝

🌞Refunds are NOT given for delayed orders🌞

**Combined shipping is available for most items. Shipping costs do not automatically combine in the shopping cart. Please contact me if you would like a shipping quote for your order**

I buy new packing materials and boxes. I always ensure I wrap my items very well! using bubble wrap or tissue paper, I also use non toxic, bio-degradable packing chips made out of starch. They are Eco friendly and can be composted after use.

All postage charges include, etsy fees, VAT, the cost of packing materials and a handling fee. prices are worked out with the cost of shipping the parcel, plus the cost of any materials used.

I ship on Mondays, Wednesdays, and Fridays. Unless otherwise stated in shop announcement.

Once a package leaves my hands I do not have any control over how fast it arrives (including tracked parcels) Therefore I cannot guarantee a item will arrive by a specific date, please be aware of this before you place your order.

I offer combine postage (for most items) please contact me for a quote for combined postage before purchasing. Please include the items you would like and where you live in the email so I can work out the costs.

All UK parcels are sent via Royal Mail 2nd class. Please wait 2-7 business days for delivery in UK, depending on your location.

Etsy now allows customers to mark orders as a "gift". To clarify: this means that prices will not be included on any invoices inside the parcel. It does not mean a free gift is included with the order. Customs forms on the outside of the box will still have the full value of the purchase on them and will not be marked as a 'gift' Customers will still have to pay any import duties on their order.

Taxes/customs, VAT charges are NOT included in the price of a item.

For international customers any additional customs charges/taxes will have to be paid by the customer. It is up to the customer to be aware of any charges that apply on imports to their country and I cannot be held responsible for any extra custom/VAT charges.

Tracking is not available to all countries. If the country being shipped to does not allow tracking then the parcel will be sent as signed for on arrival only. A list of countries can be found on the Royal Mail website. It is up to the customer to know the import rules of their country.

Royal Mail does not consider an overseas package lost until 60 business days have passed, so I can not start the refund process until this period has passed.

I am not responsible for any item held by customs or any damage caused to a parcel as a result of a customs inspection. As a buyer, you must be aware of your country's individual laws regarding imports. I cannot be held responsible for any parcels detained or destroyed by customs.

If there is a problem with an International order after it passes customs and is in the possession of your postal service, I cannot contact or call a foreign postal service. You are responsible for contacting your postal service.

You are responsible to keep up to date on your tracking information. You can click the tracking number given in your Etsy purchase form to see this information.

If a parcel is undeliverable for any reason including an inaccurate shipping address provided by the buyer, or if a package is unclaimed by the buyer, I cannot be held responsible. It is up to the buyer to provide the correct full shipping address at the time of purchase. It is also the buyers responsibly to arrange any re-deliveries or collect any parcels form the sorting office after an attempted delivery.

It is the customers responsibility to provide a secure place for parcels to be delivered. I cannot be held responsible for stolen/lost parcels after delivery.

If A parcel is returned to me because it was undeliverable for ANY reason. (eg: inaccurate shipping address provided or buyer not collecting from the Post Office) I will either refund the cost of the item minus any original shipping costs, or re-ship the item at the customers expense.

I am not responsible for any items lost or damaged in return transit.
Any damage caused by a undeliverable return will be deducted from any refund given, if the item arrives back broken or in a not resalable condition then no refund will be given. The items must arrive back in the condition they were sent.

All measurements are in inches and centimetres and are approximate.

While every care is taken to make sure the information is accurate. I am not an expert and I can't guarantee all information including dates and countries of origin are correct.

Colour and brightness of some items may vary from the pictures on the listings. Also There may be colour variations according to your computer screen.

I do not include receipts or invoices with any orders that I ship. They are available on Etsy to print if you should need a copy for your records.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. INFORMATION I COLLECT

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

2. WHY I NEED YOUR INFORMATION & HOW I USE IT

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. INFORMATION SHARING & DISCLOSURE

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
- Data Retention. I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for up to 7 years (as required by UK tax law).
- Transfers of Personal Information Outside the EU. I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

4. YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Apart from exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

5. HOW TO CONTACT ME

If you have any questions or concerns, you may email me at: twotimevintage [!at] gmail.com.
Alternately you can contact me via Etsy.