StationeryStation515 is taking a short break
Reviews
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Samantha on Mar 5, 2024
5 out of 5 starsExcellent product and excellent seller. Had thorough communication throughout the process. I would buy again from this seller.
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Emily on Jan 24, 2024
5 out of 5 starsItem exactly as expected and great shipping speed and communication.
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Missy on Jan 17, 2024
5 out of 5 starsPristine product and packaged exceptionally well for transit. Prompt shipping, arrived much faster than I anticipated. My first year trying the Techo Weeks and I am very excited! :)
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Angela on Jan 11, 2024
5 out of 5 starsThe package came way earlier than the estimate! Very happy to have my hobonichi for 2024
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Meghan on Dec 22, 2023
5 out of 5 starsGreat experience with this seller. Item was in perfect condition, shipping was fast. Seller was very informative - sending a photo of the item before mailing, i also received emails from Japan Post with updates.
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More information
Frequently asked questions
Can I cancel my order?
Sorry but we don't accept cancellation because it would also mean paying personally the Paypal and Etsy Fee.
Do you accept "combine shipping" request?
Yes, if you would like to upgrade your shipping to EMS (18 USD insurance) or DHL (NO Insurance).
Wholesale availability
sorry but no.
Why is shipping so expensive?
It means Japan Post had suspended shipping to your country. Please send me a convo if you want to ship via DHL so I can make a special list for you.
I haven't received my package yet. What will I do?
Please call your local post office using the tracking number we sent you via ETSy if don't get it in 2 weeks. Also, please send me a convo so I can file an inquiry at my local post office.
Because of the COVID 19 pandemic, packages may take a month to 2 to arrive depending on which place you are in. Please know the situation of your local area before placing an order.
The tracking number says it has been delivered but I did not get the package. What shall I do?
Please call your local post office ans ask who signed the package upon receipt.
Nobody will be at home when the package arrives. Is it possible to get the package without signing?
Yes, it's possible but only DHL offers this service as of the moment.
How long does it take to get my package?
It differs in every country. But please see the details below for some ideas.
*Asia (a months via airmail; 3 weeks to 2 months via EMS)
*USA (a week to a month via airmail; a week to 2 via EMS)
*Germany and Canada (a month to 3 via airmail; 2 weeks to a month via EMS)
*UK and other European countries (2 weeks to a month via EMS; 2 weeks via EMS)
BUT WITH THE CURRENT GLOBAL PANDEMIC COVID 19 IT MAY TAKE 2-4 MONTHS BEFORE RECEIVING A PACKAGE DUE TO SIGNIFICANTLY REDUCE FLIGHTS TO/FROM JAPAN. In addition to this, the local situation of your country also affect the delivery of your package.
Thank you for understanding.
How do I ensure my package?
You can upgrade your shipping to EMS (with 18USD insurance) or DHL (29USD for the additional insurance).
Seller details
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